Logging into Blackboard
  1. Go to https://blackboard.usc.edu/.
  2. Click the Sign in using your USC NetID button.
  3. On the USC Single Sign On page, enter your USC Net ID (username) and password.
  4. You will be prompted to verify your identity via Duo Mobile Security.
  5. Once you have verified your identity on Duo, the page will be directed to Blackboard.

Can’t log in? Please review this troubleshooting guide: Why can’t I log into Blackboard?

About

The Blackboard learning management system automatically provides a course for every class at the University of Southern California. Blackboard can be used to share course materials, communicate with students, facilitate asynchronous discussion, collect assignments, deliver online tests, quizzes, and surveys, and record and track grades. It is also where Zoom class meetings can be accessed. 

Currently registered students and faculty with active teaching assignments will have access to Blackboard. Students will see their course within several hours of registering, and instructors will see their course after they are assigned as the instructor of record. 

Faculty Training

One-on-One Consultation

Have a question about using Blackboard for your courses at USC? Schedule a 50-minute virtual consultation to meet with Jason Dove or Paula Miranda from our Blackboard Support Team!

Department or Group Training

If you wish to schedule a training for your department or large group use this to select a date and time, and one of our Blackboard Trainers will follow up with you.

Support

Please note: In order to troubleshoot issues in your Blackboard course- whether reported by you, your co-instructors, TAs or students- we must temporarily enroll ourselves into it with the “Instructor” role. We will remove ourselves once the issue is resolved.

Phone and Chat: Our Blackboard Student Services help desk is available 24 hours a day, 7 days a week, 365 days a year to troubleshoot errors and answer how-to questions. If they are unable to resolve the issue during the call or chat session, they will escalate to us, your USC Blackboard Support team.

Book a Callback:  Book a callback with Blackboard (make sure the timezone is set correctly)

This will allow you to schedule a brief, one-on-one support session with a Blackboard Student Services representative who can answer quick, how-to questions.

Email: blackboard@usc.edu

More complex questions and issues, especially regarding enrollment and USC-specific tools like Turnitin and Zoom, can be sent to us directly. This will be answered by USC Blackboard Support within one (1) business day.

Help Guides and Tutorials: