Missing Scroll Bar from Grade Center

Missing Grade Center scroll bars are a symptom of the default font size on your computer being set too high.  The following instructions show you how to display Grade Center scroll bars when Windows is set to display extra large fonts.

Mac OS:

  1. Click Apple -> System Preferences
  2. Click [General]
  3. Select [Always] from the [Show scroll bars] section of the screen
  4. Close any open System Preference windows


  1. Logout of Blackboard and close your web browser
  2. Open your computer’s Control Panel [Windows Start Button > Control Panel]
  3. Under Appearance and Personalization, click Change the theme
  4. Click Window Color
  5. Click Advanced appearance settings
  6. In the Item: drop-down list, choose Scrollbar
  7. Select a number less than 20 from the Size: option (17 is the default value)
  8. Click OK
  9. Close any open control panel windows
  10. Reopen your web browser and login to Blackboard

Additional Assistance:

  • Call our Blackboard Help line 24 hours a day, every day at (213) 740-5555 and choose option 2.
  • Faculty can request help and training from USC’s Enterprise Learning Technologies group by submitting a request to blackboard@usc.edu.