Problem: Scroll Bar Missing from the Grade Center

Missing Grade Center scroll bars are a symptom of the default font size on your computer being set too high.  The following instructions show you how to display Grade Center scroll bars when Windows is set to display extra large fonts.

In Windows XP,

  1. Logout of Blackboard and close your web browser
  2. Open your computer’s Control Panel [Start > Control Panel]
  3. Double-click the Display [or Display Properties] icon
  4. Click the Appearance tab
  5. Click the Advanced button
  6. In the Item: drop-down list, choose Scrollbar
  7. Select a number less than 20 from the Size: option (17 is the default value)
  8. Click OK
  9. Close any open control panel windows
  10. Reopen your web browser and login to Blackboard

In Windows Vista,

  1. Logout of Blackboard and close your web browser
  2. Open your computer’s Control Panel [Windows Start Button > Control Panel]
  3. Double-click the Personalize icon
  4. Click Window Color and Appearance
  5. Click Open classic appearance properties for more color options
  6. Click the Advanced button
  7. In the Item: drop-down list, choose Scrollbar
  8. Select a number less than 20 from the Size: option (17 is the default value)
  9. Click OK
  10. Close any open control panel windows
  11. Reopen your web browser and login to Blackboard

In Windows 7,

  1. Logout of Blackboard and close your web browser
  2. Open your computer’s Control Panel [Windows Start Button > Control Panel]
  3. Under Appearance and Personalization, click Change the theme
  4. Click Window Color
  5. Click Advanced appearance settings
  6. In the Item: drop-down list, choose Scrollbar
  7. Select a number less than 20 from the Size: option (17 is the default value)
  8. Click OK
  9. Close any open control panel windows
  10. Reopen your web browser and login to Blackboard